Saturday 10 August 2013

Steps to fix Firewall OFF issue

McAfee Communities: Steps to fix Firewall OFF issue /* custom-css *//* Jive 4.5.5.0 known bugs */body {padding:0 !important;}a img {border:none !important;}.j-modal-content span.proj-status-high {text-indent:-999px; overflow:hidden;}#jive-invite-message-content {height:5em;}.jive-pm-compose table td {border:none !important;}.jive-pm-compose table.mceLayout {border:solid 1px #ccc !important;}/* ----------------------- MAKE THE FOOTER STICK TO THE BOTTOM ----------------------- */html, body {height:100%;}body {background:url(/themes/mcafee-global/images/wrapper-bg-2.jpg) repeat-x #bec3c7 !important;}body.jive-body-print {background:none #fff !important;}#jive-wrapper {min-height:100%; height:auto !important; height:100%;}/* ----------------------- GENERAL ----------------------- */a:active, a:link, a:focus {outline:none;}#mcaf-header, #mcaf-navigationBar {font-family: Verdana, Arial, sans-serif;}.jive-box-form {position:relative;}/* BLUE LINKS */.jive-alert-header ul li a,.jive-userbar-menu a.font-color-normal,#jive-spotlight-search a.font-color-normal {color:#355491;}#jive-spotlight-search a.font-color-normal:hover {text-decoration:none !important;}.jive-alert-header ul li a:hover {color:#4262a1;}/* THREAD COLORS */.jive-thread-reply-message-helpful-label {color:#d47b22;}.jive-discussion-replies .jive-thread-reply-helpful {border-left-color:#eaab00; 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Password: (?) Remember Me McAfee Communities / Home and Home Office / Web and Email Protection / Personal Firewall / DiscussionsBookmark and Share window._jive_images_enabled = true; Please enter a title.You can not post a blank message. Please type your message and try again. Up to Discussions in Personal Firewall 11517 Views 7 Replies Latest reply: Jun 10, 2013 12:16 PM bydelacroix RSS lixiaoNewcomer lixiao 21 posts since
Aug 4, 2006 Currently Being Moderated Mar 21, 2013 5:21 PM Steps to fix Firewall OFF issue

If you are having issue of Firewall keeps off and cannot be turned on, please try following steps:

 

Double click on McAfee icon on desktop or in system tray;Click "Navigation" on top-right, click "General Settings and Alerts" under Settings, click "Access Protection", uncheck "Use Access Protection", click "Apply" button.Press +, type "regedit.exe", press . If Windows prompts whether to run the program, answer "Yes".In Registry Editor, navigate to key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\McMPFSvc, double click on "Start" on the right, change its value to 2, click "OK" button.In Registry Editor, if there is a sub-key named "Security" under key "McMPFSvc", right click on it and select "Delete" from menu. Warning: please make sure right click on "Security", not "McMPFSvc".Close Registry Editor, re-enable Access Protection by reverting what has been done in step 2, reboot machine. After reboot, open McAfee Security Center, click "Navigation", then "Firewall" to make sure Firewall is now ON. 

If Firewall shows "ON" in step 7, the issue has been fixed. If it stays "OFF", please continue following steps:

 

Click "Navigation" on top-right, click "General Settings and Alerts" under Settings, click "Access Protection", uncheck "Use Access Protection", click "Apply" button.Search "Command Prompt" in start menu, right click on it and select "Run as administrator", answer "Yes" to run command prompt.In command prompt, type regsvr32 /s "%ProgramFiles%\McAfee\MPF\MPFSvc.dll" and press ENTER.In command prompt, type regsvr32 /s "%ProgramFiles%\McAfee\MPF\MPFAPI.dll" and press ENTER.In command prompt, type regsvr32 /s "%ProgramFiles%\McAfee\MPF\MPFEvt.dll" and press ENTER.In command prompt, type regsvr32 /s "%ProgramFiles%\McAfee\MPF\MPFAPIPS.dll" and press ENTER.In command prompt, type regsvr32 /s "%ProgramFiles%\McAfee\MPF\MPFSvcPS.dll" and press ENTER.In command prompt, type regsvr32 /s "%ProgramFiles%\McAfee\MPF\MPFShm.dll" and press ENTER.Re-enable Access Protection by reverting what has been done in step 1, reboot machine.After reboot, open McAfee Security Center, click "Navigation", then "Firewall" to make sure Firewall is now ON. 

If Firewall stays off even after these steps, please perform an uninstall and re-install. It is also recommended to run McAfee Cleanup Tool before re-install to make sure a clean install will be performed.

 

We apologize for the inconvience caused by the issue. We are currently investigating it and will put migration methods into next release as well as McAfee Virtual Technician.

 

on 3/21/13 6:21:51 PM EDT Like (0) Tags: none (add) firewall karthiksMcAfeeSME karthiks 743 posts since
Mar 30, 2011 Currently Being Moderated 1. Mar 22, 2013 12:05 AM (in response to lixiao) Re: Steps to fix Firewall OFF issue

lixiao,

 

Thanks for posting your suggestion, it’s  good to try these steps


Regards,
Karthik Shankar
McAfee Community Moderator
https://community.mcafee.com

Do you have an idea for improving McAfee products? Please share it with our product team in our new Ideas community space! NOTE: You must register an account first. We look forward to hearing from you. Thank you for choosing McAfee!
Report Abuse Like (0) SafeBootGroup Leader SafeBoot 8,116 posts since
Oct 28, 2008 Currently Being Moderated 2. Mar 22, 2013 1:09 PM (in response to lixiao) Re: Steps to fix Firewall OFF issue

you can use the command line

 

for %1 in ("%programfiles%\mcafee\mpf\*.dll") do regsvr32 /s "%1"

 

or

 

for %1 in ("%programfiles(x86)%\mcafee\mpf\*.dll") do regsvr32 /s "%1"

 

if you're using a 64bit OS (I think!)

 

instead of typing each of those lines separately - its a lot easier


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Report Abuse Like (0) dba-gNewcomer dba-g 5 posts since
Apr 20, 2013 Currently Being Moderated 3. Apr 20, 2013 2:07 PM (in response to lixiao) Re: Steps to fix Firewall OFF issue

The suggestions here didn't fix the problem for me. I found the following on Microsoft.com which took care of the issue immediately:

 

Cause

This may be caused because the “NT Service\MpsSvc” account does not have adequate permissions on the following registry key

HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess

Solution

In Registry Editor, browse to the key HKLM\SYSTEM\CurrentControlSet\Services\SharedAccessRight click SharedAccess, and click Permissions.Click Add.In the “Enter the object names to select” field, type “NT SERVICE\mpssvc”. Then click Check Names. The name should change to MpsSvcClick OK.Select Full Control in the Allow column.Click OK.

Applies To

Windows 7 (all versions) / Windows Vista (all versions)

Report Abuse Like (0) vinod_r2McAfee Mentor vinod_r2 3,115 posts since
Feb 15, 2008 Currently Being Moderated 4. May 30, 2013 4:05 PM (in response to dba-g) Re: Steps to fix Firewall OFF issue

http://support.microsoft.com/mats/windows_firewall_diagnostic/?wa=wsignin1.0

Report Abuse Like (0) kramretsel75Newcomer kramretsel75 7 posts since
Oct 7, 2009 Currently Being Moderated 5. Jun 8, 2013 12:53 AM (in response to lixiao) Re: Steps to fix Firewall OFF issue

I'm having the same issue for couple of days now. didn't do anything before this firewall thing happen. I followed the suggested steps here but still the firewall is turning itself off.  I tried starting the service MPSSVC using the administrative services but i'm getting "error 1068: The dependency or group failed to start."

 

What's going on again McAfee???

Report Abuse Like (0) PeacekeeperVolunteer Moderator Peacekeeper 20,275 posts since
Nov 23, 2002 Currently Being Moderated 6. Jun 9, 2013 3:39 AM (in response to kramretsel75) Re: Steps to fix Firewall OFF issue

Firewall steps

https://community.mcafee.com/message/291995#291995

 

That said https://community.mcafee.com/message/174222#174222

 

says a reinstall fixed it

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331

Report Abuse Like (0) delacroixNewcomer delacroix 16 posts since
May 1, 2013 Currently Being Moderated 7. Jun 10, 2013 12:22 PM (in response to lixiao) Re: Steps to fix Firewall OFF issue In Registry Editor, navigate to key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\McMPFSvc, double click on "Start" on the right, change its value to 2, click "OK" button. 

 

did you mean "StartOrder" on the "Start" ???

 

is it compatible with Windows 8 pre-installed ??

 

by the way I'm using Dell Inspiron 3521 Windows 8 Pre-installed 64bit

 

Thank You

 

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