This could be caused by remnants of other firewall software present. Did you have one installed previously? If so try their removal tool of any.
Also check to make sure that Windows Firewall Service is started and automatic in services. That's the service not the actual Windows Firewall.
Go to Start/Run and type in services.msc and click Enter or in Vista/7 click Start and type services in the search box, it should appear above, click that.
In Windows 8 click the Windows + R keys simultaneously
Type in services.msc and click Enter
Scroll down the list and locate Windows Firewall Service and check it is started and automatic - doluble-click it if it needs changing.
If that fails then as you've already tried MVT you have two choices, either go straight to Technical Support. It's free by phone or online chat and linked under Useful Links at the top of this page.
Or go the long route of uninstalling everything via Control Panel > Programs then run the MCPR cleanup tool which is listed in the FAQ page listed under Useful Links above, reboot and then reinstall from your online account.
If you have been using registry cleaners, stop as those can also cause this.
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Message was edited by: Ex_Brit on 17/02/13 3:52:18 EST PM
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