Saturday 10 August 2013

Macfee Total Protection

Your XP is up to date, i.e. SP3 and has IE8 installed?   McAfee utilizes Internet Explorer for functionality so make sure it's also up to date.

When you uninstalled did you first uninstall all McAfee components via Control Panel > Add or Remove Programs?

Run the MCPR cleanup tool and reboot.

Run the VCFix tool

Unpack that zip and use the appropriate one for your system, x86 for 32-bit, x64 for 64-bit systems.   If in doubt what you are right-click Computer on your desktop or in your Start Menu and select Properties.

Run the  McPreinstall tool

Go to your account and try downloading again.

If you did all that and it still doesn't work then I suggest you contact Technical Support direct.

It's free of charge by phone or online chat and linked under Useful Links at the top of this page.

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Message was edited by: Ex_Brit on 30/07/13 2:22:35 EDT PM

View the original article here

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