McAfee Total Protection 2013 (3 users): unable to install

Hello,

I had Total Protection 2012 on 2 computers which expires soon; purchased new McAfee Total Protection 2013 (3 user) cd but cannot install it:

getting blank page when trying to install from the "mcafee.com/mtp/retailcd" web page or “no jscript” when installing from the cd.

(Windows 7 and IE 10).

Steps I ran so far:

     - uninstalled the previous version of McAfee Total Protection and Malwarebytes

     - ran the MCPR cleanup tool, which did not finish successfully (there are errors in the log)

     - checked the Security Settings: scripting is enabled

     - ran regsvr32 jscript.dll: but it failed

     - checked the User Shell Folders registry entries: they look fine.

Should I try to remove manually everything "McAfee" from the registry?

I’ve found other posts regarding similar problems, but haven’t seen it resolved.

Please help.

Thank you,

Sophia

View the original article here

mcshield.exe high cpu usage, unusable system after fresh install

I posted an earlier thread a while back regarding security center 2009 and high cpu usage related to a game I have installed:

http://community.mcafee.com/thread/21277

Recently I did a complete fresh re-install of mcafee and when I installed (after using the removal tool) I was upgraded to security center 2010

Unfortunately the problems above have got worse - they are caused by other game executables and the system degredation persists longer than the minute or so it used to to be a permanent problem that is only resolved by hard-resetting the machine.

I have currently uninstalled mcafee (disabling the auto-renewal) and installed a trial of another product.

But I would like to get mcafee working again.

has anyone experienced bizarre high cpu usage by mcshield.exe?

My system is Vista 32bit, all patched.

View the original article here